We are delighted to announce that we have been awarded as Gold Winners of the British Property Awards 2018 for the W5. This award highlights that for buyers and sellers in Ealing, Rolfe East really are the best choice for customer service!
Award was given due to our team's outstanding performance throughout the extensive judging period, and the main focus for judges was customer service.
Not only are we delighted to have won this award, but we have also now been shortlisted for a number of national awards which will be announced later in the year.
The British Property Awards provide us as agents in West London with an invaluable opportunity to compare the service that we provide against the service provided by our local, regional and national competition.
The process of comparing estate agents involves mystery shops of every estate agent who enters against a set of 25 criteria, helping to obtain a balanced overview of customer service levels. The judging criteria explores different mediums, scenarios and time periods to ensure that agents are rigorously and fairly judged.
Only agents who go that extra mile and provide outstanding levels of customer service are rewarded with the British Property Awards accolade, which acts as a beacon to highlight these attributes to their local marketplace.
Jon Hadfield, Sales Director of Rolfe East is particularly proud of the team; "It's excellent news that our Northfields Avenue team have received this commendation. Their professionalism and service, plus results for sales and lettings clients alike has received consistent 5* Google reviews in recent years. This truly is the icing on the cake to be recognised by the British Property Awards. I very much hope that if you are selling or letting in Ealing you will contact the team and judge for yourselves too!"